Privacy Policy – Kerro.ai
Last updated: March 29, 2025
Kerro.ai (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kerro.ai, interact with our AI products, or engage with us as a client.
1. Information We Collect
We collect personal and usage information when you interact with us or our services.
a) Personal Information
You may voluntarily provide us with personal data including:
- Name
- Email address
- Company name
- Job title
- Phone number
- Any other information you submit via contact forms or email
b) Usage Data
When you visit our site, we may collect certain information automatically:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring URL
c) Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze site usage. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and customer support requests
- Develop and improve our services
- Customize user experience
- Analyze website traffic and usage trends
- Send relevant updates or marketing communications (only with consent)
- Ensure platform functionality and security
- Comply with legal obligations
3. Legal Bases for Processing (GDPR)
We rely on the following legal bases for processing your data:
- Consent – when you voluntarily provide your data or opt in
- Contractual necessity – to deliver services requested by you
- Legitimate interests – such as improving the site or responding to business inquiries
- Legal obligations – when required by law
4. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share data with trusted third parties for the purposes described above, including:
- Hosting and cloud infrastructure providers (e.g. AWS)
- Analytics and marketing services (e.g. Google Analytics)
- Communication platforms (e.g. email or chat providers)
All third parties are required to uphold data privacy and protection standards.
5. International Data Transfers
If your information is transferred outside the European Economic Area (EEA), we ensure adequate safeguards (e.g. standard contractual clauses or adequacy decisions) are in place.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for legal claims.
7. Your Rights
Under applicable data protection laws (e.g. GDPR), you have the right to:
- Access the personal data we hold about you
- Correct or update your data
- Request deletion or restriction of your data
- Object to certain types of processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@kerro.ai.
8. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date at the top.
11. Contact Us
For any questions, concerns, or requests related to your personal data, you can contact:
Kerro.ai
privacy@kerro.ai
Tallinn, Estonia